BUYER SUPPORT
LED Lighting Order and Customization FAQ
Practical answers for wholesalers, distributors, importers and project contractors preparing a lighting inquiry.
COMMON QUESTIONS
Before You Request a Quote
What is your MOQ?
Selected products can start from one sample. Mass-production MOQ depends on the product, configuration and packaging requirements.
Can you provide OEM and ODM services?
Yes. Selected products can support configuration, housing, voltage, driver, branding and packaging requirements after feasibility review.
How long do samples and mass production take?
A typical sample target is about one week. Production is commonly planned for 25-30 days after sample and specification approval.
Which smart-lighting protocols do you support?
Project requirements can include DALI-2, KNX, Zigbee, Tuya, sensors, controllers and compatible drivers, subject to technical review.
Which certifications are available?
Availability varies by product and destination market. Share the required standard before quotation for product-specific confirmation.
Can you ship internationally?
International shipment can be arranged according to the confirmed order terms, destination and selected logistics method.
Still Have a Product or Order Question?
Send your application, country and target specifications.