About this policy
This Privacy Policy explains how Zhongshan BONTOP Lighting Co., Ltd. (LUXBONTOP) collects and uses information submitted through luxbontop.com and its website inquiry services. This website is intended for business customers seeking LED lighting products, project support, and OEM/ODM services.
Last updated: September 3, 2026
Information we collect
When you contact us or request a quotation, we may collect your name, company name, business email address, telephone or WhatsApp number, country or market, buyer type, product interests, estimated quantity, application, technical requirements, customization requirements, project details, and files that you choose to upload.
Our hosting and security systems may also process basic technical information such as your IP address, browser type, device information, requested pages, and submission time to operate the website, prevent abuse, and investigate errors.
How we use information
- To review and respond to product, quotation, OEM/ODM, and project inquiries.
- To prepare product recommendations, samples, specifications, and commercial proposals.
- To communicate about an inquiry, order, or business relationship.
- To protect the website from spam, fraud, misuse, and security threats.
- To maintain and improve website reliability and performance.
Legal and business basis
We process inquiry information to take steps requested by you before entering into a business relationship, to perform business communications, and for our legitimate interests in operating and securing a B2B website. Where consent is required by applicable law, we rely on your consent.
How information is shared
We do not sell personal information. Information may be shared only with service providers that support website hosting, email delivery, security, and business communications, or with professional advisers and authorities when required by law. These parties receive only the information needed for their role.
Files and inquiry attachments
Files uploaded with an inquiry are used to evaluate the requested lighting product or project. Please do not upload passwords, payment-card data, identity documents, or other information that is not necessary for the inquiry.
Cookies and external services
The website may use essential cookies for security, language, session management, and site operation. Links to WhatsApp, WeChat, maps, social networks, or other external websites are governed by the privacy policies of those services once you leave our website.
Data retention and security
We retain inquiry and business correspondence only for as long as reasonably necessary to respond, manage a potential or existing business relationship, meet legal obligations, and protect legitimate business interests. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
International communications
LUXBONTOP is located in Zhongshan, Guangdong, China and serves overseas business customers. Information submitted from another country may therefore be processed in China and by service providers in other locations, subject to applicable requirements.
Your choices and rights
Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. We may need to verify your request and may retain information where required for legal or legitimate business reasons.
Contact us
For privacy questions or requests, contact:
- Company: Zhongshan BONTOP Lighting Co., Ltd.
- Brand: LUXBONTOP
- Email: sales@luxbontop.com
- Location: Henglan, Zhongshan, Guangdong, China
Policy updates
We may update this policy when our website practices or legal requirements change. The latest version will be posted on this page with a revised update date.
Optional website analytics
Added October 15, 2026. With your permission, we use Google Analytics 4 to understand website visits, WhatsApp/email/quote-button clicks and inquiry submissions accepted by our server. Button clicks are measured separately from successful form submissions. We do not send names, email addresses, telephone numbers, form messages or attachments to Google Analytics.
The Google tag loads only after you choose Allow analytics. Analytics cookies and your stored choice last up to six months. A successful inquiry may create a secure, short-lived receipt for up to ten minutes, containing only a random identifier, expiry time and form type, so that a submission is counted once. This receipt is issued only when analytics is allowed and is never sent to Google. Inquiry submission remains available when analytics is rejected.
Use Analytics choices at the bottom of any page to change your choice. Rejecting analytics stops future collection and removes this site's analytics cookies. Google may process analytics information in other countries. How Google uses information from websites that use its services.